I do not have support contract now and like to try SmartSense.
How can I do this?
SmartSense server is not starting without Customer account name and SmartSense ID.
So, it is not possible to test drive it?
Does this mean that SmartSense verifying ID with Hortonworks back end during the start? WHat is my cluster does not have access to internet and can not communicate to Hortonworks? How can I use it in such case?
You have the option to attach bundles directly to support tickets. You can also send a bundle via email. In any case, SmartSense is part of our support subscription and requires a unique customer id.
SmartSense ID is mandatory for starting SmartSense service.
This can be created on Hortonworks Support portal under Tools tab if you have an account.