Created 01-24-2017 01:26 AM
I do not have support contract now and like to try SmartSense.
How can I do this?
SmartSense server is not starting without Customer account name and SmartSense ID.
Created 01-24-2017 01:41 AM
Created 01-24-2017 07:58 AM
So, it is not possible to test drive it?
Does this mean that SmartSense verifying ID with Hortonworks back end during the start? WHat is my cluster does not have access to internet and can not communicate to Hortonworks? How can I use it in such case?
Created 01-24-2017 03:06 PM
You have the option to attach bundles directly to support tickets. You can also send a bundle via email. In any case, SmartSense is part of our support subscription and requires a unique customer id.
Created 01-24-2017 03:51 PM
Yes, but how can I start it if I do not have ID? It is a mandatry parameter...
Created 05-15-2017 04:34 AM
SmartSense ID is mandatory for starting SmartSense service.
This can be created on Hortonworks Support portal under Tools tab if you have an account.