My account not paired to existing company assets - how to pair ?

[#1]

Hi, 

Company I'm working for is paying subscription to Cloudera and I need to use Cloudera support on their behalf.  

When I created my cloudera account with company mail I don't see any subscription or asset. My colleague did the same and his account was paired automatically. 

What's proper way how to link my account to company I'm working for ? Can I trigger this manually ? 

Thank you for any help. 

[#2]

@jmt , Hi! I have reached out to you via PM for further details.

[#3 · Accepted solution]

Hi,
Message from moderator helped. If I anyone has same problem - a colleague with access to assets just created a ticket and asked Cloudera to assign me to a project. Cloudera helped quickly, good job !