Support Questions

GrazittiAPI · ‎02-16-2022

Hi,

Company I'm working for is paying subscription to Cloudera and I need to use Cloudera support on their behalf.

When I created my cloudera account with company mail I don't see any subscription or asset. My colleague did the same and his account was paired automatically.

What's proper way how to link my account to company I'm working for ? Can I trigger this manually ?

Thank you for any help.

jmt · ‎02-22-2022

Hi,
Message from moderator helped. If I anyone has same problem - a colleague with access to assets just created a ticket and asked Cloudera to assign me to a project. Cloudera helped quickly, good job !

View solution in original post

DianaTorres · ‎02-16-2022

@jmt , Hi! I have reached out to you via PM for further details.

Regards,

Diana Torres,
Senior Community Moderator

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jmt · ‎02-22-2022

Hi,
Message from moderator helped. If I anyone has same problem - a colleague with access to assets just created a ticket and asked Cloudera to assign me to a project. Cloudera helped quickly, good job !

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