Permissions to to create or update cases in cloudera support

[#1]

Hello,

first of all I apologize for posting this subject here,

because I couldn't find an email address to contact the support directly.

At this moment I am unable to ask support questions and I have the following message

If anyone has had this problem please help me.

thank you.

[#2]

Hello @m_a_lembarki ,

you are in wrong place. For contact Support please refer - https://my.cloudera.com/faq/support.html
Or call them at US Toll Free: 1-866-809-4659 / International: 1-650-425-9421)

This is Community Forum where we discuss the issues related to Cloudera products.

[#3 · Accepted solution]

This link helped me to understand my problem

https://community.cloudera.com/t5/Support-Questions/Cannot-create-support-cacse/td-p/309433/jump-to/...