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Ranger getting stuck on Loading... on editing policies

avatar
New Contributor

Hi Everyone,
I have ranger 1.1 installed.
On the ranger ui, upon clicking on edit button for any policy, it is getting stuck on Loading...

kothari_0-1716206860751.png

On creating a new policy and then editing it, it is working fine.
Upon debugging a little, found out at that there is some error in the console:

kothari_1-1716206983422.png

This was happening because it was not getting any resource for this policy.

I checked the x_policy_resource table, and for the policy id it was returning empty set. 
But whereas when i created a new policy the x_policy_resource was showing some value.

kothari_2-1716207103709.png

This policy earlier used to open up but now it is getting stuck whenever clicking edit for this policy.
Can you help me with why the table is not showing any value or why it is getting stuck on loading.
Any idea how can I resolve this?

1 REPLY 1

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Rising Star

Hi @kothari 

Have you checked if there were any events or error during page load in the Ranger Admin logs?

Also can you check the heap value for the service once?
Is it the same behaviour in all browsers ,. if it is specific to one, can you clean browser cache and retry?

Thanks