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Created on
08-06-2025
12:25 AM
- last edited on
04-20-2026
11:17 PM
by
GrazittiAPI
Dears,
Trying to sign up for the free trial to try and test the dataflow, unfortunately, I got this error:
Account '001Hr00001myQliIAE' not found
Request ID: 8b78e3a6-ff83-4bdb-a193-9af3a2c35c22
Contact support
Check service status
How to solve this?
BR,
Mohammad
Created 08-06-2025 12:43 AM
Also, I got access denied when trying to test a session when try to test dataflow from this link: "https://www.cloudera.com/products/dataflow/cdp-tour-dataflow-flow-designer.html" ;
Error below:
Created 08-06-2025 12:49 AM
@MoJadallah, Welcome to our community! To help you get the best possible answer, I have tagged our expert, @vaishaakb, who may be able to assist you further.
Please feel free to provide any additional information or details about your query. We hope that you will find a satisfactory solution to your question.
Regards,
Vidya Sargur,Created 08-21-2025 12:21 AM
Unfortunately, no one provided me with a solution and which indicates poor support.
Created 08-21-2025 09:28 AM
Hello @MoJadallah,
Sorry for no one answering so far.
We do want to give you a good experience on your trial.
I assume you requested your free trial from here:
https://www.cloudera.com/products/cloudera-public-cloud-trial.html?internal_keyplay=ALL&internal_cam...
When was that error hit? Just after the sign-up?