Support Questions

Find answers, ask questions, and share your expertise

Unable to add third party services through Cloudera Altus.

New Contributor

We have our own security software that we wanted to host on Cloudera. We were able to add our software as a service using Cloudera manager & Cloudera director. However, we are facing issues while adding the same through Cloudera Altus. We have very restricted access on Cloudera clusters which are created using Cloudera Altus in AWS. Can anyone help us out here ..!! . Is there is any way to integrate a thrid party software(as a service which involves adding new parcels, CSD's, configuration changes in existing/new services) through Cloudera Altus ?


Cloudera Employee

Hi @Vik,


For installing 3rd party software on Altus clusters, you can specify a "Instance bootstrap script" when creating the cluster (see documentation for creating AWS and Azure clusters). The instance bootstrap script is executed on all the cluster instances immediately after start-up before any service is configured and started. You can use the bootstrap script to install additional OS packages or application dependencies.


If you have access to Cloudera support, please file a support request and we can further assist you with your questions and requests.




New Contributor
I have gone through documentation. It says that we can use bootstrap script to install additional OS packages or application dependencies. Also, it gets executed before any service is configured and started.

However, we have to install our service simultaneously with Cloudera and the expected changes are not at OS level rather it's an add-on service integrated with Cloudera.

Cloudera Employee
Hello @Vik,

Do you have a license for Cloudera support?

Hi @Vik,

As a follow-up to my colleagues' posts, please note that if you are trying to install 3rd party software managed by Cloudera Manager (via CSDs [Custom Service Descriptors]), please note that this is not currently supported through Altus Data Engineering, Altus SDX, or Altus Data Warehouse clusters-- It is currently supported within the Altus Director portion of our Altus offerings.

If you have a particular use-case that applies to deployment of 3rd party software onto the Altus platform apart from Altus Director, please reach out to Cloudera Support or your Account manager and we can work with you to understand your use-case and help identify solutions to best fit your needs.

Kind Regards,