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Unable to start Cloudera QuickStart VM with VM Player

New Contributor



cloudera-quickstart-vm-5.4.2-0-vmware is not started.


I have installed 'VMware-player-7.1.2-2780323' in Windows 7 with RAM 8 GB.

Unzip 'cloudera-quickstart-vm-5.4.2-0-vmware' file using 7zip.

open cloudera-quickstart-vm-5.4.2-0-vmware  files from VM Player.

Clicked on 'Play Virtual Machin'.

Nothing is coming on screen. so, no able to proceed.


Please help to fix the problem.









New Contributor



I had the same problem. And then I chenged the bios setting and it worked. It is the Virtual System in BIOS option which is disabled in many Intel CPUs. 

New Contributor

have the same problem with windows10, even Virtual System in BIOS option which is enabled,

any help would be appreciated. 

Community Manager

@Abhi07 , as this is an older post, you would have a better chance of receiving a resolution by starting a new thread. This will also be an opportunity to provide details specific to your environment that could aid others in assisting you with a more accurate answer to your question. 


Vidya Sargur,
Community Manager

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I tried installing using these steps:

1. Install VirtualBox. Go to to download and install VirtualBox for your computer.

2. Download the Cloudera VM. Download the Cloudera VM from The VM is over 4GB, so will take some time to download.

3. Unzip the Cloudera VM:

Right-click and select “Extract All…”

4. Start VirtualBox.

5. Begin importing. Import the VM by going to File -> Import Appliance

6. Click the Folder icon.

7. Select the cloudera-quickstart-vm-5.4.2-0-virtualbox.ovf from the Folder where you unzipped the VirtualBox VM and click Open.

8. Click Next to proceed.

9. Click Import.

10. The virtual machine image will be imported. This can take several minutes.

11. Launch Cloudera VM. When the importing is finished, the quickstart-vm-5.4.2-0 VM will appear on the left in the VirtualBox window. Select it and click the Start button to launch the VM.


After clicking on start button to launch the VM I am getting this error:

Failed to open a session for the virtual machine cloudera-quickstart-vm-5.4.2-0-virtualbox


I have also checked the vt-x plugin through Intel(R) Processor Identification Utility application and it says it is enabled.


I don't know what else could be an issue


Community Manager

@shr, In order for you to find an answer faster, can you provide some further details on your system?


  • 32bit or 64bit processor
  • number of cores
  • amount of RAM

Also can you provide how much of those you have allocated to the VM?



Cy Jervis, Manager, Community Program
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My system is 64 bit 8GB Ram and running on windows 7
I don't know about how much I have allocated to vm
All I have done so far is installing oracle virtual box and then tried
starting the clouded vm on it. After clicking start button for the . Ovf
file I am getting this error

Expert Contributor

Hi @Shr,


I have used both the VMWare and VirtualBox versions of the VM on Windows. Occasionally I have seen a student have some trouble getting it working. In Windows machines, it is usually because they have not enabled virtualization in the BIOS. If you have taken care of that, and your host OS is 64 bit, and you have 8GB of RAM, the default settings should be okay - I usually do not modify the defaults.


If you go to this link, you can download the latest version of the Cloudera Quickstart VM (5.5.0): (The instructions you posted indicate an older version of CDH, best to use the latest.) I am currently using Virtual Box version: 5.0.14 r105127 with CDH 5.5.0.


After you download, compute the SHA1 of the zip file. SHA1 for VirtualBox file is:  4f5a5f9719f5932bc94a15b77662455917d826d1

If your computed SHA1 matches the above, the download was successful. If it doesn't match, download it again (I have seen this be a problem, but pretty rare). To unzip, it is important to use 7zip (


One other problem I've run into relates to KVM. Do you have KVM installed on your machine? If you do have KVM, then download the KVM version of Quickstart VM and don't use Virtual Box. (I haven't tested this recently, but there was a time when VB wouldn't run while KVM modules were loaded. There's a work-around that involves unloading KVM kernel modules, but I would just use the KVM version in this case.) 



HI @sue


The problem is the very old "VT-x is disabled in the BIOS"

I thought this is taken care of after cheking it with this application:

"Intel(R) Processor Identification Utility" which i guess is bogus 😉


Thanks anyway for your support I will get the VT-x enabled and let you know if it works! 🙂




Try to restart your VMProcess from services.msc and login to VMware.Sometimes this works!!!

New Contributor

I had the same issue, but my VT-X settings are fine from the start also no hyper-v issues. But still cloudera VM was unable to launch. Finally below trick worked out..


once I modified "vmci0.present " setting to "False" in cloudera-quickstart-vm-5.10.0-0-vmware.vmx VM started working fine. give a try..


vmci0.present = "FALSE"