how can i get a download hdp password auth?

[#1]

Hi,  I read the document about the FAQ say i can submit a case then i will get a  download pass , but i do this , i get the following error ,SO how can i do can get the download password

[#2]

Hello @ijarvis ,

thank you for reaching out reporting that you could not access to a restricted page to download HDP.

Based on [1]:

"Starting with the HDP 3.1.5 release, access to HDP repositories requires authentication. To access the binaries, you must first have the required authentication credentials (username and password).

Authentication credentials for new customers and partners are provided in an email sent from Cloudera to registered support contacts. Existing users can file a non-technical case within the support portal (https://my.cloudera.com) to obtain credentials.

Previously, HDP repositories were located on AWS S3. As of HDP 3.1.5 / Ambari 2.7.5, repositories have been moved to https://archive.cloudera.com".

Should you already a Cloudera Customer and have issues accessing the Support Portal as the first step, please register on the portal [2] and follow the instructions there.

Please let us know if I've addressed your enquiries.

Thank you:
Ferenc

[1] https://docs.cloudera.com/HDPDocuments/Ambari-2.7.5.0/bk_ambari-installation/content/ch03s02s01.html

[2] https://sso.cloudera.com/register.html

[#3]

i am a new user , i am not Customer , when i create case , it say "no permissions", so as a free user , how can i  get the download ?