Created on 01-12-2020 10:46 PM - edited 09-16-2022 07:34 AM
could you help clarify the maintenance for Cloudera enterprise data hub edition,node license,bronze support
Created 01-13-2020 12:37 AM
Created 01-13-2020 12:08 PM
Hello @liang , does the following help?
This link explains the SLAs in place for the various contractual service levels:
https://my.cloudera.com/support/subscription-value-center.html#sla_based_technical_support
This link explains the EOM (end of support) dates for the various versions of Cloudera software:
https://www.cloudera.com/legal/policies/support-lifecycle-policy.html
Thank you kindly.
Best,
Alex