Support Questions

Find answers, ask questions, and share your expertise
Announcements
Celebrating as our community reaches 100,000 members! Thank you!

"No region available" when adding a new environment to new CDP public Cloud

avatar
Explorer

Hi all,

 

I'm pretty new with CDP of any kind. I need to set up a CDP Public Cloud instance for some research. I'm following this documentation and I'm running into issues when trying to add a new AWS environment. Here are the steps I took:

 

1. When I reached Region, Networking, Security, and Storage section of environment registration no region was available to choose:

 

Outlook-5zcs42hl.png

2. I restarted the registration process with a different environment name and this time the region was identified for the AWS account ID and the SSH keypair I created was discovered. However, the "next" button on the Region, Networking, Security and Storage section was still locked from use.

 

3. I tried restarting again with a new environment name, and this time the region name was undiscovered again, but this time trying to find the region timed out and I got this error message:

Outlook-j2zxt1qg.png

 

How can I get over these technical issues?

Thank you.

10 REPLIES 10

avatar
Explorer

Thank you @Bender