Need cloudera experts to help answer this. I too ran into the exact same issue.  Details are teh following: Running Cloudera Director 2.0 Trying to Deploy CDH 5 cluster Cloud Provider: AWS I followed all the pre-requistes as here: http://www.cloudera.com/documentation/director/latest/topics/director_get_started_aws.html including seting up the security groups to allow inbound and outboudn traffic and also using the right instance types reocmmended by the documetnation. When I provision a cluster, Cloudera Manager gets installed successfully but hte cluster has boostrap error and fails on task 1763 of 1772.   Here is the full exception strack trace:   [2016-04-20 02:17:06] ERROR [pipeline-thread-45] - c.c.l.p.DatabasePipelineRunner: Encountered an unrecoverable error com.cloudera.launchpad.pipeline.UnrecoverablePipelineError: ClouderaManagerException{message="API call to Cloudera Manager failed. Method=RolesResource.createRoles",causeClass=class javax.ws.rs.BadRequestException, causeMessage="null"} at com.cloudera.launchpad.bootstrap.cluster.AddServices.run(AddServices.java:319) ~[launchpad-bootstrap-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.bootstrap.cluster.AddServices.run(AddServices.java:98) ~[launchpad-bootstrap-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.pipeline.job.Job5.runUnchecked(Job5.java:34) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.pipeline.job.Job5$$FastClassBySpringCGLIB$$54178505.invoke(<generated>) ~[spring-core-4.1.6.RELEASE.jar!/:2.0.0] at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) ~[spring-core-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:717) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:97) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at com.cloudera.launchpad.pipeline.PipelineJobProfiler$1.call(PipelineJobProfiler.java:67) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at com.codahale.metrics.Timer.time(Timer.java:101) ~[metrics-core-3.1.0.jar!/:3.1.0] at com.cloudera.launchpad.pipeline.PipelineJobProfiler.profileJobRun(PipelineJobProfiler.java:63) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at sun.reflect.GeneratedMethodAccessor144.invoke(Unknown Source) ~[na:na] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.8.0_77] at java.lang.reflect.Method.invoke(Method.java:498) ~[na:1.8.0_77] at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:68) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:653) ~[spring-aop-4.1.6.RELEASE.jar!/:4.1.6.RELEASE] at com.cloudera.launchpad.bootstrap.cluster.AddServices$$EnhancerBySpringCGLIB$$94ffdb21.runUnchecked(<generated>) ~[spring-core-4.1.6.RELEASE.jar!/:2.0.0] at com.cloudera.launchpad.pipeline.util.PipelineRunner$JobCallable.call(PipelineRunner.java:159) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.pipeline.util.PipelineRunner$JobCallable.call(PipelineRunner.java:130) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at com.github.rholder.retry.AttemptTimeLimiters$NoAttemptTimeLimit.call(AttemptTimeLimiters.java:78) ~[guava-retrying-1.0.6.jar!/:na] at com.github.rholder.retry.Retryer.call(Retryer.java:110) ~[guava-retrying-1.0.6.jar!/:na] at com.cloudera.launchpad.pipeline.util.PipelineRunner.attemptMultipleJobExecutionsWithRetries(PipelineRunner.java:99) ~[launchpad-pipeline-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.pipeline.DatabasePipelineRunner.run(DatabasePipelineRunner.java:125) ~[launchpad-pipeline-database-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.ExceptionHandlingRunnable.run(ExceptionHandlingRunnable.java:57) [launchpad-common-2.0.0.jar!/:2.0.0] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_77] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_77] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_77] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_77] at java.lang.Thread.run(Thread.java:745) [na:1.8.0_77] Caused by: com.cloudera.api.ext.ClouderaManagerException: API call to Cloudera Manager failed. Method=RolesResource.createRoles at com.cloudera.api.ext.ClouderaManagerClientProxy.invoke(ClouderaManagerClientProxy.java:97) ~[launchpad-cloudera-manager-api-ext-2.0.0.jar!/:2.0.0] at com.sun.proxy.$Proxy205.createRoles(Unknown Source) ~[na:na] at com.cloudera.launchpad.bootstrap.cluster.AddServices.manuallyAssignRoles(AddServices.java:402) ~[launchpad-bootstrap-2.0.0.jar!/:2.0.0] at com.cloudera.launchpad.bootstrap.cluster.AddServices.run(AddServices.java:285) ~[launchpad-bootstrap-2.0.0.jar!/:2.0.0] ... 33 common frames omitted [2016-04-20 02:17:06] ERROR [pipeline-thread-45] - c.c.l.p.DatabasePipelineRunner: Pipeline '89241380-0405-4a70-8466-abd689af2cde' failed at com.cloudera.launchpad.bootstrap.cluster.AddServices$$EnhancerBySpringCGLIB$$94ffdb21 at com.cloudera.launchpad.bootstrap.cluster.BootstrapClouderaManagerCluster:7   ... View more