Hi @Geoffrey Shelton Okot, I will look into this for you ... View more

@KRITIKA RAI, please check your email we have replied to your issue and Akancha will be assisting you. Thanks ... View more

@Mohammed Abdulridha, here is what you will need to do to register for your exam: Go to http://learn.hortonworks.com/hdp-certified-developer-hdpcd-exam and click on the purchase button Log into your account with your outlook email that is in the screenshot that you posted Complete the purchase of the exam After you complete the purchase, you will see a HDPCD page that has a "Continue to PSI" button, click on this link, it is important to click on this link as it will enable your eligibility to schedule an exam You will be re-directed to examslocal.com, please log in using the same email address you used to log into learn.hortonworks.com when you purchased the exam, this step is important because the email addresses must be the same when you log into both learn.hortonworks.com and examslocal.com At this point you should be able to schedule your exam If you run into any issues, please let us know. ... View more

@Tanu Sood, we apologize for the inconvenience and issues you ran into. I have created a ticket for you regarding your refund request. You should get an email and our customer service representative will assist you. Apologies again. ... View more

@Ting Lu, I have submitted a request to my manager to investigate the issues you have encountered and created a JIRA ticket for your case, apologies for the inconvenience. ... View more

@Ashwin Bommathanahalli and @Geoffrey Shelton Okot thank you for your feedback and apologies for the issues you have encountered, I will make sure that your input is provided to management. ... View more

Amadou, we apologize for the delay and have responded to your email from this morning. Again, apologies for the delayed response. ... View more

Hi Victor, we apologize for any issues you encountered during your certification exam. Unfortunately we recently experienced proctor issues worldwide that interrupted exams for several days and caused a lot of problems to occur, and as you mentioned, we issued credits to candidates to allow them retake the exam. We definitely appreciate your feedback, and rest assured that we are aware of some of the issues that arise during the examination process. We are currently working on changes to improve the certification exams. Our goal is to get this done very soon so that we can provide a smooth and optimal experience for all candidates. Thank you again for your feedback, and once again our apologies for any issues you encountered during the examination process. ... View more

No problem Anand, good luck with your exam! ... View more