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Summary

Resolved service errors on Datanode#09 by identifying and addressing NFS mount issues. The Cloudera agent was reconfigured to bypass NFS checks temporarily, allowing services to return to a healthy state.

Symptoms

  • Multiple service errors reported on Datanode#09.
  • Cloudera agent was not in contact with Cloudera Manager.
  • Filesystem usage for certain nodev filesystems was unknown due to an inactive worker process.

Cause

  • The NFS partition was not properly mounted on the host, which led to problems with the Cloudera agent's health checks.
  • The Cloudera agent configuration was set to monitor NFS mounts (monitored_nodev_filesystem_types=nfs,nfs4,tmpfs), which failed due to the unmounted NFS partition.

Instructions

  • Temporarily comment out the NFS monitoring line in the Cloudera agent configuration file to bypass the check and restore agent communication:
    1. Open /etc/cloudera-scm-agent/config.ini using a text editor.
    2. Comment out the line monitored_nodev_filesystem_types=nfs,nfs4,tmpfs.
    3. Restart the Cloudera agent service: service cloudera-scm-agent restart.
  • Once the NFS mount point is recovered with the help of the OS team, restore the original configuration:
    1. Uncomment the previously commented line in /etc/cloudera-scm-agent/config.ini.
    2. Restart the Cloudera agent service to apply changes.
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Last update:
‎04-20-2026 11:21 PM
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