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Community Subscriptions and Notifications

Community Manager

In a previous article we outlined how community members can navigate the redesigned community. Once you understand the new board structure and how to find content that interests you, you'll want to stay up to date when new content is posted. Members who have been with the community for a while may have noticed the restructuring removed many of the boards they had subscribed to previously. It will be important for you, as well as new members, to create or update your subscriptions to remain informed on topics of interest. Let's discuss how to subscriptions and notifications work on the redesigned community. 

What can members subscribe to?

Understanding what you can and want to subscribe to is the first step. Here is a handy list of content types and areas you can subscribe to.

How do I subscribe?

Once you identify an interest, you can subscribe as follows.

Subscribe to a category or content type (board)

  1. Navigate to the category or content type page (we call them boards).
  2. Select the Options menu above the content feed.
  3. Click on the subscribe option.

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Subscribe to Labels

You will find labels both on the right side of a content feed page and on the content itself.

 

  1. Click on one of these labels to view content in that uses the label you're interested in. Screen Shot 2019-08-15 at 2.08.23 PM.png Screen Shot 2019-07-28 at 10.47.28 AM.png
  2. From the Label Search page (Cloudera Manager support questions, for example) there will be a link above the content to subscribe to the label.
  3. Click the "Subscribe to this label" link to receive notifications. 

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Subscribe to Individual Posts

When viewing an individual piece of content, you have a couple of ways to subscribe.

  1. You're automatically subscribed to new replies on content to which you've replied.
  2. You can subscribe to content you have not replied to, but want to follow.

If you want to follow replies without leaving a comment, you can:

  1. Select the option pull down menu
  2. Select "subscribe". 

Screen Shot 2019-08-15 at 2.00.11 PM.png

How will I be notified of subscription updates?

Once you subscribe to content, you should check your settings to ensure you're receiving notifications in the way that works best for you.

 

To access your subscriptions and notifications:

  1. Click on your profile avatar to expand the user menu.
  2. Select My Subscriptions.
    1. profile non admin my subscriptions.png
  3. From the Subscription and Notification page in "My Settings" you can see what you've subscribed to, remove subscriptions, and edit notification settings. Screen Shot 2019-08-15 at 2.27.27 PM.png
  4. Select the "Notification Settings" in "My Settings" to refine your notification preferences. You can opt to change the frequency of email notice timing (i.e. receive emails immediately, as a daily or weekly digest, or never) and control what kind of actions you want to be notified about.

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If you have any additional questions about subscriptions and notifications, let us know in the comments. 

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