Community Tips

Read our tips and tricks on how to use the community
Celebrating as our community reaches 100,000 members! Thank you!

Welcome to the Unified Cloudera Community

Community Manager

Our community is now bigger, and better. We’re excited to announce that all legacy Hortonworks Community Connection (HCC) content is now available in our new Cloudera Community! 

We hope you’re loving our newly redesigned and unified community, and we can’t wait for you to dive into all our new content. 

Important Reminder for Legacy HCC Members 

If you’re a legacy HCC member, please remember to activate your account by following the instructions on the activation guide. Once you register your account, take a moment to ensure all your content transferred to the new community. Please note, if you already have a Cloudera Community account under the same email as your HCC account, your HCC will be merged under your existing Cloudera Community profile and avatar. 

Get Started Now

Be sure to check out How do I . . . Help on Common Community Features for more information on how to perform common community tasks.  Or check out what’s changed for HCC members and what’s changed for Cloudera members

Then, get started with these steps:

  • Add Your Bookmarks & Subscriptions - Subscribe to labels to get notified of new content in your area of expertise. And in the new community, finding and subscribing to labels will be easier than ever. To select a label you want to subscribe to, click the label on a Support Question.
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    On the “Topics with Label” page, click subscribe.
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    Go to your Profile > Settings to find your subscriptions. (Hint: Navigate to the home page or any question page to find your "profile" component).
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    Find your subscriptions or update your notification (email) preferences.
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  • Upload an Avatar - From most pages you will find the "Profile Component".
    • Click your avatar to access the Profile menu.
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      Choose “My Profile”
    • View your profile information
    • From your profile page, click on your Avatar to replace the community default image.
    • Click your avatar to resize or choose a new one.

  • Update Your Notification Preferences - Take a minute to set your preferences and ensure you’re subscribing to posts that match your interests. Click your avatar to get to My Settings > Subscriptions & Notifications > Notification Settings. You’ll receive an immediate email notification for your content subscriptions by default. You can change the frequency to: never, daily, or weekly. For more, see our Profile Tips.
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  • Introduce Yourself - If you haven’t yet, let us know a little bit about yourself: background, current role, Hadoop use case, favorite hobbies, etc.
  • Ask Questions - Click “Ask a Question” in the main top navigation menu to start a new question from any community page.
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    Ask a Question via Contribute menu.png
    You can also navigate via the “Contribute” menu:
  • Search or Browse - “Browse” all questions, technical articles, or repos, or initiate a new search anywhere in the community.
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    To get to advanced search, type your search term and hit “enter”.
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    From there you can filter community content by labels, date, author, metadata, post type, and contains (text).
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  • Share Your Expertise - Share your knowledge or troubleshooting tips with members using Community Articles and Repos. These are new types of content for the Cloudera Community, but if you’re coming from Hortonworks Community Connection, you’re already familiar with how these work. To share an article or repo, click the Contribute menu.
  • Search technical articles. All community members will continue to have access to user-generated Community Articles containing valuable troubleshooting tips submitted by our members. Subscription customers will continue to have access to the official Hortonworks Support Knowledge Base where you can search articles for answers to the most common issues our customers face. Later this fall, customers will also gain access to a greater repository of support content when the official Cloudera Support Knowledge is merged. To learn more about becoming a support customer, visit Cloudera Support

Our teams worked tirelessly to perform the migration. However, we're still working to optimize the experience, so please be patient with us as we continue to resolve minor issues in the coming days or weeks. Watch for a post about known issues, where you can track progress or report any problems you encounter.

Additional Resources

We know you’re going to have questions about this change, so please check out these resources to learn more about the new community and maximize your community participation:

Please don’t hesitate to reach out to our Community Team if you have any questions or need any assistance.

How are we doing? Tell us what you think about our new Cloudera Community in the comments below. Your feedback is very important to us and vital to our success.

We look forward to your active participation and engagement.

—The HCC and Cloudera Community Team