Delegate opening support cases

[#1]

Hello,

My client wants to delegate to certain users (of his company and external) the opening of support cases, how can it be configured?

Thanks in advance,

Iñigo Perez

[#2 · Accepted solution]

Hey @Inigo,

Thank you for the question. Typically, I recommend customers and partners reach out to their Cloudera Representative for the best answer on things like this. If you don't have one I can reach out via private message to get the information I would need to have someone contact you to discuss what is possible. 

[#3]

How can i get access to open support cases?