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账号邮箱。 之前的被注销了,现在无法接受验证码,无法登录,请问怎么更改账号绑定邮箱

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Explorer

账号邮箱。之前的被注销了,现在无法接受验证码,无法登录,请问怎么更改账号绑定邮箱

1 ACCEPTED SOLUTION

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Community Manager

@yme, unfortunately, there is no easy way to change the email address in the community as we treat that as the primary parameter while creating the account.

However, you can create a new account using your new email address, and I can assist you in merging both accounts regarding your badges and other resources. If your new email address is associated with a customer account, you can open a non-technical case with us to request the merging of the accounts. 


I hope this helps. Please feel free to contact me for further assistance. 



Regards,

Vidya Sargur,
Community Manager


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5 REPLIES 5

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Community Manager

@yme, unfortunately, there is no easy way to change the email address in the community as we treat that as the primary parameter while creating the account.

However, you can create a new account using your new email address, and I can assist you in merging both accounts regarding your badges and other resources. If your new email address is associated with a customer account, you can open a non-technical case with us to request the merging of the accounts. 


I hope this helps. Please feel free to contact me for further assistance. 



Regards,

Vidya Sargur,
Community Manager


Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.
Learn more about the Cloudera Community:

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Explorer

您好,请问如何提交非技术案例。因为我以前的帐户具有 case 权限。请问您在合并后是否还有案例权限

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Explorer


Hello, may I ask how to submit non-technical cases. Because my previous account had case permissions. May I ask if you still have case permissions after the merger

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Community Manager

@yme, I have sent you a DM for further details. 



Regards,

Vidya Sargur,
Community Manager


Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.
Learn more about the Cloudera Community:

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Explorer

您好,我的电子邮件无法回复您的消息