Created 04-15-2025 07:04 PM
账号邮箱。之前的被注销了,现在无法接受验证码,无法登录,请问怎么更改账号绑定邮箱
Created 04-15-2025 10:34 PM
@yme, unfortunately, there is no easy way to change the email address in the community as we treat that as the primary parameter while creating the account.
However, you can create a new account using your new email address, and I can assist you in merging both accounts regarding your badges and other resources. If your new email address is associated with a customer account, you can open a non-technical case with us to request the merging of the accounts.
I hope this helps. Please feel free to contact me for further assistance.
Regards,
Vidya Sargur,Created 04-15-2025 10:34 PM
@yme, unfortunately, there is no easy way to change the email address in the community as we treat that as the primary parameter while creating the account.
However, you can create a new account using your new email address, and I can assist you in merging both accounts regarding your badges and other resources. If your new email address is associated with a customer account, you can open a non-technical case with us to request the merging of the accounts.
I hope this helps. Please feel free to contact me for further assistance.
Regards,
Vidya Sargur,Created 04-15-2025 11:08 PM
您好,请问如何提交非技术案例。因为我以前的帐户具有 case 权限。请问您在合并后是否还有案例权限
Created 04-15-2025 11:33 PM
Hello, may I ask how to submit non-technical cases. Because my previous account had case permissions. May I ask if you still have case permissions after the merger
Created 04-16-2025 12:41 AM
@yme, I have sent you a DM for further details.
Regards,
Vidya Sargur,Created 04-16-2025 01:01 AM
您好,我的电子邮件无法回复您的消息