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Agent , Hosts & Management Service is not working


Hi Community, 
Need Support Urgently! 
I am using  Cloudera Enterprise 7.1.4

My Auto Tls was enabled, 

certification Needs to be renewed, but when I try to restart the CDP services and CM without renewing the certificate. 
Now hosts are not getting HeartBeat and getting an issue when trying to restart the Cloudera-agent


Error Logs : 

  MainThread agent ERROR Heartbeating to 7182 failed. Traceback (most recent call last): File "/opt/cloudera/cm-agent/lib/python2.7/site-packages/cmf/", line 1430, in _send_heartbeat self.cfg.max_cert_depth) File "/opt/cloudera/cm-agent/lib/python2.7/site-packages/cmf/", line 185, in _init_ self.conn.connect() File "/opt/cloudera/cm-agent/lib/python2.7/site-packages/M2Crypto/", line 69, in connect sock.connect((, self.port)) File "/opt/cloudera/cm-agent/lib/python2.7/site-packages/M2Crypto/SSL/", line 309, in connect ret = self.connect_ssl() File "/opt/cloudera/cm-agent/lib/python2.7/site-packages/M2Crypto/SSL/", line 295, in connect_ssl return m2.ssl_connect(self.ssl, self._timeout)

SSLError: certificate verify failed. 






Rising Star

Hi @hassan-ki5,


From the error, it is clear that the certificate verification has failed.


It should be because your ssl certificates must have already expired. You will need to renew your certificates to make this work.


The services keep on running even after certificates expire until restarted.


Thank you