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Clodera manager licence transfer

New Contributor

Hi Team,

 

My question is : how to transfer licence one organization to another organization.

 

Scenario: Current CDH cluster support roles hand over to other Organization. by this scenario how to get transfer licence related information. because exciting cluster have licence.

 

Thanks

Dwaraka Y 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Clodera manager licence transfer

Expert Contributor

Hi @Cloudsupport ,

 

Thanks for clarifying the situation.

 

If you are happy to message me privately via the Cloud Community messaging capability and tell me who company X and company Y are, I will see if I can get someone to help you.

 

Regards,

Steve

View solution in original post

5 REPLIES 5

Re: Clodera manager licence transfer

Expert Contributor

Hi @Cloudsupport ,

 

I don't completely follow the scenario that you described - are you saying the support department is handing over to another department? What do you mean by 'organization' - another company? That said, to discuss the Cloudera license and commercial arrangements you should reach out to the Cloudera account team for your organization.

 

Regards,

Steve

Re: Clodera manager licence transfer

New Contributor

Hi Steve,

 

ClouderaManager installed working on the existing cluster (X company), They have licence and they are managing.

 

Now  X company  aggrement is over,  handover to Y company.(X company moving out completly)

 

For this scenario, how to transfer CDH licence : X to Y company.

 

 

 

Thanks

Dwaraka Y

 

Re: Clodera manager licence transfer

Expert Contributor

Hi @Cloudsupport ,

 

Thanks for clarifying the situation.

 

If you are happy to message me privately via the Cloud Community messaging capability and tell me who company X and company Y are, I will see if I can get someone to help you.

 

Regards,

Steve

View solution in original post

Re: Clodera manager licence transfer

New Contributor

I am not getting what you are saying.

 

let say for example, you and myself, how to transfer the CM licence.

 

you means: abc organization

myself means: xyz organization

 

Thanks

 

Re: Clodera manager licence transfer

Expert Contributor

In your example you cannot just give me a Cloudera license because I would not have a commercial relationship with Cloudera - I wouldn't be able to raise support tickets for example because Cloudera would have no record of me.  You need to speak to your Cloudera sales account team to discuss your situation.

 

Steve