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Exhausted available authentication methods error

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Explorer

We tried with root user and with test user also, but still getting the above error. 

We also did below config change for root user

  • sudo vi /etc/ssh/sshd_config

Search and change the below lines as below,

  • PermitRootLogin yes
  • sudo systemctl restart sshd

 

For test user, we did below config change

sudo vi /etc/sudoers

added below line

ec2-user ALL=(ALL)  ALL

However, with doing the the above changes we are not able to login with both root and test user. Can you please help us on this

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Super Guru
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8 REPLIES 8

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Super Guru

Is this related to CDP? Where is your environment?

Without the context we can't help.

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Explorer
Yes. It is related to CDP. Environment is hosted in AWS.

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Explorer

yes..this is related to CDP. Environment is hosted in AWS

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Super Guru

Is this a CDP Data Hub?

How did you create the VM?

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Explorer

We created the VM manually through portal. We installed the CDP manager and completed pre-requistes and now we are setting up the cluster through UI, where it is throwing this error. Refer attached screenshot for same. Let me know in case you need more info on this.cdpclustererror.PNG

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Super Guru

Thanks. The context of it is much clearer now.

Could you also provide a screenshot of the Login Credentials page of the wizard?

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Explorer

PFA same. I have tried with both root and test user.Using both key and passwordlogin1.PNGlogin2.PNG

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