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Facing issue in installation of HDP sandbox 2.6.1

Hi I have downloaded HDP 2.6.1 sandbox.installing it in vmware workstation .

But it got stuck and not moving ahead after "Started cleanup temp directories"

My system configuration is windows os i3 and 8GB RAM.

When I had started installing in vm ware it was giving Linux installation options.

I am new to this hortonworks tech .can anybody help me to resolve this issue?

35 REPLIES 35

Rising Star

HDP sandbox requires over 8GB RAM so you cannot run it on your system.

I recommend 16GB virtual machine.

But I have seen few comments regarding HDP installation and people have installed in in 8 gb RAM.

Mentor

@pooja shrivastava

Yes you can install the downloaded HDP 2.6.1 sandbox. What error are you encountering?

New Contributor

While starting Hortonworks sandbox it gets stuck on "extracting and loading the hortonworks sandbox..." And after some times it shows the message of critical error or sometimes it says "your system has ran into an error we'll restart it"

@Geoffrey Shelton Okot

I am not getting any error.From last 2 hours installation is not progressing.


hdp-issue.png

Super Mentor

@pooja shrivastava

Minimum 8GB RAM you should have on your 64 bit OS to run the Sandbox without any issue.

Please see the NOTE from our doc: https://hortonworks.com/hadoop-tutorial/learning-the-ropes-of-the-hortonworks-sandbox/

Note: The Sandbox system requirements include that you have a 64 bit OS with at least 8 GB of RAM and enabled BIOS for virtualization. Find out about the newest features, known and resolved issues along with other updates on HDP 2.4 from the release notes. The Sandbox on Azure is under construction and will update to HDP2.5 soon.

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@Jay SenSharma

Jay In my system I have total 8 GM RAM.Can you please guide me to install hortonworks it is taking a lot time to start installing it and in the middle it is getting stuck.

Super Mentor

@pooja shrivastava

As mentioned in my previous comment that in order to run HDP sandbox minimum 8 GB of RAM is needed to be allocated to the Sandbox Instance. (Where as you have total 8 GB of RAM on your machine). NOTE from our doc: https://hortonworks.com/hadoop-tutorial/learning-the-ropes-of-the-hortonworks-sandbox/

- When we try to run the Sandbox with less than 8GB RAM then sometimes (due to other processes on the Windows machine might be consuming some of the RAM) the Sandbox services liek Network service / mount services are not initialized properly and causes a Hung scenario. So some times it might come up after a long time of reboot. and some times it might not even come up, Thats why the Minimum requirement for the HDP Sandbox to have at least 8GB RAM alloted to the Sandbox instance. Which means your Machine/Laptop should have around12-16 GB of RAM so that it can allocate 8GB RAM dedicatedly to the Sandbox.

Mentor

@pooja shrivastava

Looks a network issue can you send the screenshot of your network setup. See attached example


pooja.png

Attached screenshot of network setup network.png

Attached screenshot of network setup network.png

Mentor

@pooja shrivastava

Can you switch to Bridged mode replicates another node on the physical network and your VM will receive it's own IP address if DHCP is enabled in the network.

And make sure your host (laptop/desktop) has enabled virtualization in the BIOS.

@Geoffrey Shelton Okot I have followed instructions mentioned in the site how to install hortonworks.there they have mentioned have to select host only yo install it.

Mentor

@pooja shrivastava

As stated by @Jay SenSharma ( GB isn't enough for both the HDP components and the OS /virtualbox. You will need at least 12 GB but 16 GB would be great to have and depending on your laptop again don't forget to check the BIO and enable virtualization otherwise your sandbox will NEVER boot up !

@Jay SenSharma

now this time Iam using 16 GB RAM .while installing HDP kernal arming stsyem got failed.. got the message like "failed to start crash recovery kernel arming"

see systemctl status kdump.service for more details.

Will this failure impact anything ? should I continue the installation or stop?

Super Mentor

@pooja shrivastava

The following error indicates the OS kernel level failure:

failed to start crash recovery kernel arming

So for further troubleshooting you might want to enable the kdump service to capture the cause of failure.

systemctl status kdump.service

.

However it will be best to check the following :

1. Please check the Sandbox Image MD5sum result to be sure that the Sandbox image is not corrupt and downloaded correctly. https://hortonworks.com/downloads/#sandbox

2. Try reimporting the HDP sandbox image to your virtual box freshly.

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@Jay SenSharma I am able to install HDP using virtualbox sandbox.but this time facing issue to connect it with ip address of this machine.able to connect it with localhost:8888.Can you please tell me what changes has to made to connect with ip address.?

Super Mentor

@pooja shrivastava

Looks like 8888 port is not accessible outside sandbox which should not happen. So we can do the following testing to check few things:

0. Are you able to access the Web Terminal?

http://localhost:4200

1. Login to Sandbox and check if the port 8888 is actually opened.

    # ssh root@127.0.0.1  -p 2222
      Enter password: hadoop
    # netstat -tnlpa | grep 8888

2. Also please check the default "/etc/hosts" inside the sandbox which usually looks like something as following if you have not modified it. "below is output from my HDP 2.6" sandbox.

    [root@sandbox ~]# cat /etc/hosts
    127.0.0.1    localhost
    ::1    localhost ip6-localhost ip6-loopback
    fe00::0    ip6-localnet
    ff00::0    ip6-mcastprefix
    ff02::1    ip6-allnodes
    ff02::2    ip6-allrouters
    172.17.0.2    sandbox.hortonworks.com sandbox

3. If we see that the port is opened then we will need to check if by default Firewall is not causing any issue:

    # service iptables status
    # service iptables stop

4. Next we will check if the Port forwarding is correct and the 8888 port is unblocked and allows port forwarding. Please see the below link for port forwarding configuration and validation: https://community.hortonworks.com/articles/65914/how-to-add-ports-to-the-hdp-25-virtualbox-sandbox.h...

5. Still if you face any issue then try restarting the HDP Sandbox and then try again.

6. If the issue still occurs then try re importing the HDP sandbox images and then try again.

Reference: For step by step Sandbox installation the following link is useful: https://hortonworks.com/hadoop-tutorial/learning-the-ropes-of-the-hortonworks-sandbox/

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New Contributor

@pooja shrivastava : Have you been able to resolve this issue. I am facing the exact same issue on Win-10 machine. pl share your inputs

Jay SenSharma port 8888 is accessible from localhost only.If I want to connect it with other machine using LAN.so I have to provide ip address of my machine. I am not able to perform this as I am not able to add new host/ ip followed ur instructions.