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Failed to receive heartbeat from agent.

New Contributor
  • Ensure that the host's hostname is configured properly.
  • Ensure that port 7182 is accessible on the Cloudera Manager Server (check firewall rules).
  • Ensure that ports 9000 and 9001 are not in use on the host being added.
  • Check agent logs in /var/log/cloudera-scm-agent/ on the host being added. (Some of the logs can be found in the installation details).
  • If Use TLS Encryption for Agents is enabled in Cloudera Manager (Administration -> Settings -> Security), ensure that /etc/cloudera-scm-agent/config.ini has use_tls=1 on the host being added. Restart the corresponding agent and click the Retry link here.




Getting this error. No log file is getting downloaded in this location  /var/log/cloudera-scm-agent .

I have only cloudera-scm-agent.out file.


I am using Cent Os 7 with all firewalls disabled and using root user as my cdh user..



Please Help



Hello RIshab, 


Can you please mention the error you are facing exactly?