Not able to login to DataPlane UI after configuring admin users

[#1]

Hi,

Following the official documentation  I logged in to https://public-IP  Logged in using the Super User admin account. Post that I configured A/D integration and on the next page I added a few users/groups for admin say users1, user2, etc.. Post that it logged me out and asked me to login to the same page  https://<public-IP>  .

Now I am trying to login using user1 and corresponding A/D password but I get and error - invalid username/password error. I tried with user2 also which was configured. I also tried using [email protected]  . To my surprise, I am not longer able to login using super admin also. 

I tried to see the various container logs but no success. Has anyone faced similar issue?

What am I missing here? 

Thanks in advance. 

Regards

Tagging @SumitraMenon @Former Member @abajwa 

[#2 · Accepted solution]

After spending lots of efforts it got fixed by changing the password and making sure the DP UI user's password doesn't contain any special characters.