Support Questions

JoshuaPreece · ‎12-09-2025

When trying to login via sso I receive this error message.

403

There was a problem authenticating your request.

Cloudera SSO is disabled for Account '14f772e1-c5b2-48f5-b354-993f95d0da10'. To log in, use your identity provider. To re-enable Cloudera SSO Login, speak with your CDP administrator.

Request ID: db73097d-1e99-4b98-a342-feff906ba5aa

VidyaSargur · ‎12-09-2025

@JoshuaPreece, welcome to the Cloudera Community! Thank you for reaching out, and it's great to have you here.

The error you’re seeing usually indicates that SSO is disabled for your account. Since this requires an internal configuration update, I request that you raise an administrative ticket with Cloudera Support.

Regards,

Vidya Sargur,
Community Manager

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