Created 04-07-2021 10:48 PM
Hi Team,
I have a trial version and want to upgrade to Enterprise.
I have the license too but want to know when we register to Cloudera how is the registration bind with the Cloudera manager?
The registration to Cloudera is done after installing the trial version so will it be possible to link this too? if Yes can you please help me?
If no should we create the new cluster again and then apply the license ?
Created 04-08-2021 02:20 AM
@Golda You can directly apply the license to trial cluster and it will be upgraded to Enterprise edition. For reference : https://docs.cloudera.com/documentation/enterprise/latest/topics/cm_ag_licenses.html#cmug_topic_13_7...
Created on 04-08-2021 03:28 AM - edited 04-08-2021 03:32 AM
Hi @GangWar,
So if going ahead if I have to upgrade/renew the license then what is the thing which will help me to renew since we don't have any binding between Cloudera to Cloudera manager?
Created 04-08-2021 03:34 AM
@Golda Can you please elaborate below? What do you mean by this?
we don't have any binding between Cloudera to Cloudera manager?
Created 04-08-2021 09:28 PM
When we create cluster the username created is admin and when we register to Cloudera we don't have a way to have a username, so now how is my Cloudera -manager user admin bind with the Cloudera registered user?
So going ahead if i have to renew license what is the way?
Created on 04-10-2021 12:48 AM - edited 04-10-2021 12:49 AM
Hello
Your license key is issued to your organization, and your organization domain name will be registered with Cloudera, e.g. www.companya.com ; assuming your email is abc@companya.com and you are the owner of the license, your email will be registered, and when you login using your email to Cloudera.com, you will be able to see the license entitlement details
Your Cloudera Manager login users is up to you to define and follow your organization standard, they are your organization internal users, you can even use ID like "admin" as your login user; when you import the license key using Cloudera Manager, and using Cloudera Manager to upload diagnostic bundle to Cloudera to complete the cluster setup, the cluster configuration details will be collected (no user data been collected), details: https://docs.cloudera.com/cloudera-manager/7.3.0/monitoring-and-diagnostics/topics/cm-usage-diagnost...
And then you can also view those information for your cluster when you login cloudera.com, and you can choose the particular cluster to log support case when needed to
When you need to renew the license, usually the account manager will contact you regarding the matter, and work with you on your renewal and expansion plan; once you made the decision and renewed the subscription, a new licence key will be issued to you and you can apply the new license key with Cloudera Manager
You can always contact the account team to update the license owner, and the list of emails you would like receiving support case update, etc
Created 04-14-2021 04:57 AM
Hello,
Thanks for the explanation and for the help.