Unable to start Reports Manager

[#1]

Hello,

I was using Cloudera Enterprise 5.16 (Trial) which is now downgraded to Cloudera Express, since then I am facing issues starting Reports Manager. I am using the default embedded database.

CM / CDH - 5.16.2

2020-09-06 14:14:29,706 INFO com.cloudera.enterprise.dbutil.DbUtil: Schema version table doesn't exist.
2020-09-06 14:14:29,711 INFO com.cloudera.enterprise.dbutil.DbUtil: Schema version table already exists.
2020-09-06 14:14:29,712 INFO com.cloudera.enterprise.dbutil.DbUtil: DB Schema version 4100.
2020-09-06 14:14:29,712 INFO com.cloudera.enterprise.dbutil.DbUtil: Current database schema version: 4100
2020-09-06 14:14:29,725 INFO com.cloudera.enterprise.ssl.SSLFactory: Using default java truststore for verification of server certificates in HTTPS communication.
2020-09-06 14:14:29,761 WARN com.cloudera.cmf.BasicScmProxy: Exception while getting fetch configDefaults hash: none
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
        at java.net.Socket.connect(Socket.java:579)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
        at sun.net.www.http.HttpClient.New(HttpClient.java:308)
        at sun.net.www.http.HttpClient.New(HttpClient.java:326)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:996)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:932)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:850)
        at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1091)
        at com.cloudera.cmf.BasicScmProxy.authenticate(BasicScmProxy.java:276)
        at com.cloudera.cmf.BasicScmProxy.fetch(BasicScmProxy.java:596)
        at com.cloudera.cmf.BasicScmProxy.getFragmentAndHash(BasicScmProxy.java:686)
        at com.cloudera.cmf.DescriptorAndFragments.newDescriptorAndFragments(DescriptorAndFragments.java:64)
        at com.cloudera.headlamp.HeadlampServer.<init>(HeadlampServer.java:143)
        at com.cloudera.headlamp.HeadlampServer.main(HeadlampServer.java:250)
2020-09-06 14:14:29,772 WARN com.cloudera.headlamp.HeadlampServer: No descriptor fetched from http://master-1.asia-southeast1-b.c.seismic-kingdom-265805.internal:7180 on after 1 tries, sleeping for 2 secs
2020-09-06 14:14:31,793 WARN com.cloudera.headlamp.HeadlampServer: No descriptor fetched from http://master-1.asia-southeast1-b.c.seismic-kingdom-265805.internal:7180 on after 2 tries, sleeping for 2 secs
2020-09-06 14:14:33,794 WARN com.cloudera.headlamp.HeadlampServer: No descriptor fetched from http://master-1.asia-southeast1-b.c.seismic-kingdom-265805.internal:7180 on after 3 tries, sleeping for 2 secs
2020-09-06 14:14:35,795 WARN com.cloudera.headlamp.HeadlampServer: No descriptor fetched from http://master-1.asia-southeast1-b.c.seismic-kingdom-265805.internal:7180 on after 4 tries, sleeping for 2 secs
2020-09-06 14:14:37,797 WARN com.cloudera.headlamp.HeadlampServer: No descriptor fetched from http://master-1.asia-southeast1-b.c.seismic-kingdom-265805.internal:7180 on after 5 tries, sleeping for 2 secs
2020-09-06 14:14:39,797 ERROR com.cloudera.headlamp.HeadlampServer: Could not fetch descriptor after 5 tries, exiting.

Appreciate any help.

[#2 · Accepted solution]

@wert_1311 Report Manager is Cloudera Enterprise feature only. So in express it's expected behaviour. You have to purchase a license to use the Report manager and some other Enterprise feature. More details here: https://www.cloudera.com/content/dam/www/marketing/resources/datasheets/cloudera-enterprise-datashee...

Also for subscription related queries please Contact Sales.