Please check also whether your ranger-ugsync-site.xml file contains proper value of sleeptimeinmillisbetweensynccycle parameter. The file should be here: /usr/hdp/current/ranger-usersync/conf ... View more

Newly created users should be synced during next synchronization which is 1 minute maximum in your case. If newly created user gets synced successfully, there is no problem in Ranger AD configuration. It seems that you have connection problems / delay with your AD server. What is the ping time when you do "ping ad-server-ip-address"? Try to ping your ad server with "-t 60" parameter, and observe if the connection is OK all the time. ... View more

If your users and groups were synced for the first time, and now when you add user to AD he is not synced, the reason may be with your filter. Are you sure the user meets filter expression? ... View more

Changing the value to <6000 causes the default value to be set, which is 1 min (which was also your previous value - 60000millis). Can you check in usersync.log if the sync is really happening? ... View more

Hi, could you check your "ranger.usersync.sleeptimeinmillisbetweensynccycle" parameter's value? It can be found in "Advanced ranger-ugsync-site" in Ambari. It's value is time in milliseconds between every sync cycle. In usersync.log you can see your last sync time. Therefore you can determine the reason why the user is not added. ... View more

Thanks. I said after a while and I meant that after 30secs-1min Ambari Collector goes down. Ok then, if you cant remove the whole folder, did you try to move it to another place? i.e. /tmp. What operating system are you using? Try to move/delete also the location of "hbase.rootdir" (Ambari Metrics -> Config -> Advanced ams-hbase-site) ... View more

I am having the same issue. When I restart Metrics Collector sometimes it goes down after a while. Deleting the content of hbase-tmp/.../version-2/* helps. I am using HDP 2.5. Could you please share the collector log? ... View more

ok, nevermind. "lsattr" command lists attributes of file, and some attribute can be used to block file deletion, but when it is set, the output is different, so thats not the reason. Instead of deleting the whole folder, delete only the content of /hbase-tmp/zookeeper/zookeeper_0/version-2/* and restart Metrics Collector ... View more

Can you please provide the output of the command "lsattr" in your hbase-tmp folder. ... View more