By default, your nickname, or user name, appears whenever you post or send private messages. This allows members who wish to not be identified by their real name to choose a community nickname and help them feel more comfortable participating. You can tell other community members as much or as little about yourself as you want. You can enter a short biography, your location, your interests, or anything else (within community guidelines, of course). See the Community FAQs for more information.  To tell other community members about yourself: Sign in to your community account. Click on your community avatar. Go to My Settings > Personal Profile > Personal Information. Enter information about yourself in the Biography field. You can also enter your name, location, company info, and any other information you want to share. Click Save. To change the visibility of your personal info only to people on your Friends List or No One: Community members can use their privacy settings to expose or hide private information about themselves to everyone (all), friends or no one. This allows members to protect their personal information, such as their real name if they wish. Click Preferences > Privacy. Set show private information in profile to one of the options: All, Friends only, No one.  Click Save. Please don’t hesitate to reach out to our Community Team or comment below if you have questions.  ... View more

Our community is now bigger, and better. We’re excited to announce that all legacy Hortonworks Community Connection (HCC) content is now available in our new Cloudera Community!  We hope you’re loving our newly redesigned and unified community, and we can’t wait for you to dive into all our new content.  Important Reminder for Legacy HCC Members  If you’re a legacy HCC member, please remember to activate your account by following the instructions on the activation guide. Once you register your account, take a moment to ensure all your content transferred to the new community. Please note, if you already have a Cloudera Community account under the same email as your HCC account, your HCC will be merged under your existing Cloudera Community profile and avatar.  Get Started Now Be sure to check out How do I . . . Help on Common Community Features for more information on how to perform common community tasks.  Or check out what’s changed for HCC members and what’s changed for Cloudera members.  Then, get started with these steps: Add Your Bookmarks & Subscriptions - Subscribe to labels to get notified of new content in your area of expertise. And in the new community, finding and subscribing to labels will be easier than ever. To select a label you want to subscribe to, click the label on a Support Question. On the “Topics with Label” page, click subscribe. Go to your Profile > Settings to find your subscriptions. (Hint: Navigate to the home page or any question page to find your "profile" component). Find your subscriptions or update your notification (email) preferences. Upload an Avatar - From most pages you will find the "Profile Component". Click your avatar to access the Profile menu. Choose “My Profile” View your profile information From your profile page, click on your Avatar to replace the community default image. Click your avatar to resize or choose a new one. Update Your Notification Preferences - Take a minute to set your preferences and ensure you’re subscribing to posts that match your interests. Click your avatar to get to My Settings > Subscriptions & Notifications > Notification Settings. You’ll receive an immediate email notification for your content subscriptions by default. You can change the frequency to: never, daily, or weekly. For more, see our Profile Tips. Introduce Yourself - If you haven’t yet, let us know a little bit about yourself: background, current role, Hadoop use case, favorite hobbies, etc. Ask Questions - Click “Ask a Question” in the main top navigation menu to start a new question from any community page. You can also navigate via the “Contribute” menu: Search or Browse - “Browse” all questions, technical articles, or repos, or initiate a new search anywhere in the community. Search: Browse: To get to advanced search, type your search term and hit “enter”. From there you can filter community content by labels, date, author, metadata, post type, and contains (text). Share Your Expertise - Share your knowledge or troubleshooting tips with members using Community Articles and Repos. These are new types of content for the Cloudera Community, but if you’re coming from Hortonworks Community Connection, you’re already familiar with how these work. To share an article or repo, click the Contribute menu. Search technical articles. All community members will continue to have access to user-generated Community Articles containing valuable troubleshooting tips submitted by our members. Subscription customers will continue to have access to the official Hortonworks Support Knowledge Base where you can search articles for answers to the most common issues our customers face. Later this fall, customers will also gain access to a greater repository of support content when the official Cloudera Support Knowledge is merged. To learn more about becoming a support customer, visit Cloudera Support.  Our teams worked tirelessly to perform the migration. However, we're still working to optimize the experience, so please be patient with us as we continue to resolve minor issues in the coming days or weeks. Watch for a post about known issues, where you can track progress or report any problems you encounter. Additional Resources We know you’re going to have questions about this change, so please check out these resources to learn more about the new community and maximize your community participation: Welcome to the Community New Reputation Program Terms of Service Community Guidelines How to use the forum  Key Changes and How to do Common Actions Please don’t hesitate to reach out to our Community Team if you have any questions or need any assistance. How are we doing? Tell us what you think about our new Cloudera Community in the comments below. Your feedback is very important to us and vital to our success. We look forward to your active participation and engagement. —The HCC and Cloudera Community Team   ... View more

In the Community Merge announcement, we shared exciting news that the Cloudera Community and Hortonworks Community Connection (HCC) will unite our content and members under one roof. The purpose of this article is to show you how to activate your HCC account in the new Cloudera Community. Activating your Migrated HCC Community Account After the migration, currently scheduled on August 17th, you will need to follow these key steps to activate your HCC account in the new community.    Employees Simply click the "Sign In" button and log in using your Cloudera OKTA account credentials.  Other Members Navigate to the new Cloudera Community. Visiting HCC or your bookmarked HCC page after the migration is complete will redirect you to the corresponding page in the Cloudera Community. You can always choose to open The Cloudera Community's Sign In page directly. Click on the “Activate your account here” link to activate your account or “Sign in” with an existing HCC email address.  Follow the account activation prompts. During the account activation process, you will be prompted to check your email for an activation link. Look for an email from  <noreply@cloudera.com>  that contains the activation link and click the “Activate My Account” button or copy and paste the activation link to your browser. Verify/update your profile details (username, first name, and last name) and click submit. Note: If your HCC username is already in use in the Cloudera Community, you will be defaulted to a slightly different username, which you can update as desired, to avoid duplication of accounts in the combined community.  Once complete, you now have access to all your migrated and pre-existing HCC content. Managing Your Account Here’s a quick introduction to what’s changing and what’s staying the same in the new community to help you make the most out of your account: How can I ensure my account and content migrates correctly? Be sure to log in or activate your account using the email account you registered with on Hortonworks Community Connection (HCC). Why can't I keep my HCC username? If upon account activation you notice you cannot use the username you had in HCC it’s because that username is already in use on the Cloudera Community. But no worries! You will have the option to set a new user name for yourself in the activation process. When you complete the activation you will be connected to your migrated profile and content. What if I want to change my username? If you'd like to change your display name on the community, please email us or send a PM to @cjervis. Note: there is a 15 character limit on usernames. What will not migrate to the new community? Your content and profile will be migrated to the new community. If you followed content or other HCC members you will need to reset those options. In the new Cloudera Community expand your network by using the "Add as Friend" feature and "Subscribe" to content you want to follow. We will have help documentation available for these options. HCC preferences will not migrate to the Cloudera Community. Take time to reset your preferences and explore new features. To reset your preferences click my Profile → My Settings → Subscriptions & Notifications. You’ll receive an immediate email notification for your content subscriptions by default. You can change the frequency to: never, daily, or weekly. Also be sure to check the What's Changing for the Cloudera Community post for more details What will be moved to the new community? Existing HCC content and user profiles will move to the new community. Please verify that your messages, repos, and articles transferred over successfully, and be sure to reset your “followers” subscriptions as your existing list will not transfer. What will change in the new community? The new Cloudera Community will include a modern layout with an easy to use interface. For full details and information on what’s changing check out the What's Changing for the Cloudera Community post. Need Help? Contact our Community Team for any questions or issues or post a comment below. The new Cloudera Community is almost here! Stay tuned for additional updates and we appreciate your support and cooperation. —The HCC and Cloudera Community Team   Community Upgrade & Migration Related Announcement Links:  Our community is getting a little larger. And a lot better. (6/25/19)  What's Changing for the Cloudera Community  (7/11/19)  How do I . . . Help on Common Community Features (7/11/19) Important Changes Coming to Cloudera’s Community Reputation: What You Need to Know(7/24/19)  ... View more

In a previous article we outlined how community members can navigate the redesigned community. Once you understand the new board structure and how to find content that interests you, you'll want to stay up to date when new content is posted. Members who have been with the community for a while may have noticed the restructuring removed many of the boards they had subscribed to previously. It will be important for you, as well as new members, to create or update your subscriptions to remain informed on topics of interest. Let's discuss how to subscriptions and notifications work on the redesigned community.  What can members subscribe to? Understanding what you can and want to subscribe to is the first step. Here is a handy list of content types and areas you can subscribe to. Categories - Ex. Support and Announcements Content Types Forums - Ex. Support questions and Product Announcements Community Articles  Code Repositories Blogs - Ex. Community News Labels Individual Posts ex. forum topic, blog article, etc. How do I subscribe? Once you identify an interest, you can subscribe as follows. Subscribe to a category or content type (board) Navigate to the category or content type page (we call them boards). Select the Options menu above the content feed. Click on the subscribe option. Subscribe to Labels You will find labels both on the right side of a content feed page and on the content itself.   Click on one of these labels to view content in that uses the label you're interested in.    From the Label Search page (Cloudera Manager support questions, for example) there will be a link above the content to subscribe to the label. Click the "Subscribe to this label" link to receive notifications.  Subscribe to Individual Posts When viewing an individual piece of content, you have a couple of ways to subscribe. You're automatically subscribed to new replies on content to which you've replied. You can subscribe to content you have not replied to, but want to follow. If you want to follow replies without leaving a comment, you can: Select the option pull down menu Select "subscribe".  How will I be notified of subscription updates? Once you subscribe to content, you should check your settings to ensure you're receiving notifications in the way that works best for you.   To access your subscriptions and notifications: Click on your profile avatar to expand the user menu. Select My Subscriptions. From the Subscription and Notification page in "My Settings" you can see what you've subscribed to, remove subscriptions, and edit notification settings.  Select the "Notification Settings" in "My Settings" to refine your notification preferences. You can opt to change the frequency of email notice timing (i.e. receive emails immediately, as a daily or weekly digest, or never) and control what kind of actions you want to be notified about. If you have any additional questions about subscriptions and notifications, let us know in the comments.  ... View more

Starting on Saturday, August 17 at 12:00 a.m. PDT, Cloudera Community will be unavailable while we move Hortonworks Community Connection content and users. On August 17 at 12:00 a.m. PDT, the community team will migrate all site content and users from Hortonworks Community Connection (HCC) to the new Cloudera Community (see below for more information). During the migration, the Cloudera Community will be in maintenance mode and content will not be available until after migration is complete; HCC will be in read-only mode (you will not be able to post during this time) and urls will be redirected to Cloudera after the migration.  Our intent is to perform the migration during low-usage hours to reduce impact to your day-to-day community use. The community is expected to be back up no later than Sunday, August 18th midday PDT. We’re working hard to ensure this transition is as smooth as possible; please be patient with us and plan accordingly. If you need assistance during the migration, please contact community-team@cloudera.com. Related Announcements About the Community Migration (CLDR section) For more information about this migration project check out the following announcements: Our community is getting a little larger. And a lot better. (6/25/19)  What's Changing for the Cloudera Community  (7/11/19)  Community Changes and Feature Definitions Details (7/11/19)  Important Changes Coming to Cloudera’s Community Reputation: What You Need to Know (7/24/19)  ... View more