Hi, Thanks for the reply. Yes as I mention I have complete access through a browser to navigate around the filesystem as it is presented. I was able to download the 'index.html' page using wget, so I assume I would be able to download other items using wget. Since posting the above I went and looked at the logs on disk. It was complaining about not being able to see the file manifest.json, a 404 was being returned. So I went back to the browser and clicked around until I found that file, and used that URL, which was: https://<REDACTED>@archive.cloudera.com/p/cdh6/6.3.4/parcels/ When I saved that in CM, the new parcel became immediately available. I have not seen that URL given in any documentation. Though that said, the documentation under https://docs.cloudera.com/documentation/enterprise/upgrade/topics/ug_cdh_upgrade.html contains a link that states: For more information, see Updating an existing CDH/Cloudera Manager deployment to access downloads with authentication. in a section about the paywall. If you follow that link, you will get a 404. I raised this in my ticket and was told instead to go to: https://docs.cloudera.com/documentation/enterprise/6/release-notes/topics/cm-retrofit-auth-downloads.html which led me here: https://docs.cloudera.com/documentation/enterprise/6/release-notes/topics/rg_cm_6_version_download.html#cm_6_version_download which gives this version of the URL: https://<login>archive.cloudera.com/p/cm6/6.3.4/ubuntu1804/apt/ which is different again, and seems to reference CM as opposed to CDH. I don't think I can effectively test this link in my clusters as I already have the parcels downloaded via the other URL that I had worked out manually. I'm surprised given all the above that this problem hasn't been reported already. I saw lots of tickets from people who were no longer able to access the parcels after the paywall went up, either because they didn't have a license or had not yet obtained their paywall login, but nothing reporting this problem. Perhaps there is some different way I should have gone about it, but all my attempts were via the online docs and the support personnel, and in the end I had to sort it out by myself.
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