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09-26-2023
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10-26-2023
07:32 PM
I do not want to be harsh, but I do not know better ways to show my disappointment with your support. All I wanted was to locate VMs for use with training and you failed on multiple occasions to point me to the site. Instead, I get links with limited explanations, or replied asking me if the problem was solved with no prior attempts to answer the questions. I did get that the training was relevant, but that was it and all that I now expect. I have no confidence that those who replied even checked the information about which I inquired. If there is not time to answer the question, then do not answer the question with half hearted responses. I looks bad for a company I once had interest and thought well of. You can mark this closed and unresolved as you have not answered the question and I no longer care to hear from your support team. I have wasted enough time for what should be a simple answer.
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