Hello @fat12,  Sorry to hear that.  Checking the Program FAQ this is what it says about your situation:  What happens if I don't show up for my exam? You are marked as a no-show for the exam and you forfeit any fees you paid for the exam. https://www.cloudera.com/services-and-support/training/certification/cdp-faqs.html#show-up I would suggest to check with Certification team on that to see if there is anything else to do. You can email to [email protected] and share your question.  Thanks for reaching Cloudera Community.  ... View more