Last one for the night, I swear, I see that there is an 'insert code' option but I don't see it used often enough. Is there a way to remind the user prior to posting that they could use the feature? Or on the users first post give a tooltip? Along the lines of helping post be more readable and constructive, the guidelines state to provide as much context as possible but I think there should be some way to encourage or discourage not providing context. Too often not enough information is provided and that is the first response. Sometimes the OP does not know where to find it and maybe we need more KBs on how to do that. I think items like CDH version and Service could be made mandatory depending on the topic/tag assigned. ... View more

Why does the search have KB and Community as different options? I would want to search both if I had an issue and was trying to see if others had encountered and fixed it already. ... View more

I think some kind of encouragement in the use of tags would benefit overall. I honestly, always skip over the topics and head to the list of most recent questions. Down playing the topics and increasing the visibility of tags would help increase tag usage. I view them as more valuable as then the number of topics could increase without having a huge table of topics. It would be more straightforward in post and in finding specific posts. I don't want to say, just be like StackOverflow (even though it is a really awesome community site), but their use of tags is more to what I am thinking. ... View more

In my short time, I have seen a number of duplicates or questions with similar answers. This could be addressed as one user mentioned above, just removed duplicate post. A milder option would be to allow a post to be marked as duplicate (possible limited to certain groups). And push down duplicates in the search. ... View more