I believe in your first post you mention that you are using CM.  If you're using CM to manage the cluster then you won't see the hive-server2 service from a command line.  You'll have to add the instance and start it from CM.  The default settings for HiveServer2 are listed in the configuration, but by default the instance is not added or started.  Here is the documentation for adding a role instance.  Once you have added the hiveserver2 instance then you can start it and should be able to access it straight away.   Hopefully this will get you going.  Please let me know your results.   You can also use the following commands on the quickstart vm or your ec2 setup to verify that port 10000 is in use once you start hiveserver2:   sudo netstat -tulpn | grep 10000   Dave ... View more