@asmarz,
One of our members posted a reply on how to add users in the thread you posted a similar question to later the same day.
As this is an older thread which was previously marked 'Solved', you would have a better chance of receiving a resolution by starting a new thread. This will also provide the opportunity for you to provide details specific to your environment about what you did in an attempt to add the relevant user accounts that could aid others in providing a more relevant, accurate answer to your question.
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