Hello, thank you for the feedback. For specific issues while taking exams, these are better answered directly at certification@hortonworks.com. I also already replied to you there regarding your specific situation. However, for anyone that is planning to take a Hortonworks exam in future, I want point out that >90% of the reported exam issues can be tracked down to one or more of the following: 1 Network Bandwidth needs to be 20/3 Mbps down/up or higher for best performance. 2 ALL Anti-Virus software needs to be disabled during the exam. 3 Latency Due to distance to the exam cloud site. We try to launch the exam closest to where your examslocal.com registration country is. If your registration country is different from where you actually take the exam, depending on where it is, there could be tremendous delay observed. All these are stated on the exam FAQ pages as well as registration emails from examslocal.com as well as Compatibility Checks before the exam. ... View more