Dear Diana, no I still couldnt solve the issue. I tried to create another CDE with one of the default environments from the trial account, but in this case the CDE is not even getting initiated. Error says: Cluster provisioning failed: error while creating instance groups, check failed events, info: 4 errors occurred: * error creating worker nodes stack, cause: [error creating aws stack] info: ValidationError: AccessDenied. User doesn't have permission to call ssm:........   ... View more

Why are my postings being deleted constantly? ... View more

Hi Bill, thanks for your reply. Unfortunately, syncing the users did not help. However, I generated a Diagnostics bundle and when I check the "Clod Diagnostics" it tells me: "Message": "error getting metrics diagnostics data for cluster: cluster-XXXXX, err: AccessDenied: User: arn:aws:sts::XXXXXXXXXX:assumed-role/ClouderaUser/XXXXXXXXXXXXXX is not authorized to perform: cloudwatch:GetMetricData because no identity-based policy allows the cloudwatch:GetMetricData action\n\tstatus code: 403, request id: 332d3b99-f102-475b-9466-ba24c6ef217b" (I inserted the XXX so don't be surprised). This ClouderaUser mentioned in the logs is the AWS role I created when registering the environment. I used the default values for that: Do I need to grant this role more rights so it can also access the CDE features or am I supposed to use any other role for that (e.g. the DATALAKE_ADMIN_ROLE)?   Best, Moritz ... View more

According to the docs, the support needs to assign me admin rights: The CDP account administrator user account cannot be managed within CDP. You must contact Cloudera support to add or remove an account administrator from your CDP account. Stated here: https://docs.cloudera.com/management-console/cloud/user-management/topics/mc-cdp-account-administrator.html ... View more