CSL 001 Invalid username or password. Cloudera portal.

[#1]

Hello,

I created the account on the cloudera portal, I set the password for the account but when I want to see the settings of the profile with which I logged in it does not let me access the page and answers me with the error marked with in the subject of the discussion.
how can I view my "My account" and "My profile" pages?

[#2]

@FedericoF Thank you for your query. Please provide us with more details to help you troubleshoot the issue: 

1. Provide us the steps that you performed before facing the issue.

2. Which browser are you using to login?

3. Can you please clear your browser cache and try logging in again? 

Regards,

Vidya 

[#3]

@VidyaSargur Thanks for your answer. I'm using Chrome. I registered on the cloudera portal, setted the password via link in the email from cloudera next i login in with credential. When I click "My Profile" or "My Account" in the menu I'm redirected to a page that show me the message in the box with the error. I tried to clean the cache but doesn't work.

[#4]

@FedericoF  To navigate through your community profile, please go through this article on Exploring Community Profiles. Please let me know if you are having this issue when accessing MyCloudera as a customer. 

Regards,

Vidya