Clouderaa Manager Install Error Cannot have empty version string segment

[#1]

OK, so I"ve nearly completed a CDH5.3.2 Cloudera Manager Installation and when navigating to the next to last installation screen, get a lightbox error message "Cannot have empty version string segment" with only a close button...  

So click the Close button and can't seem to move forward and I'm not interested in uninstalling...

so what can I do to fix this in the background??  Thanks in advance for your collective wisdom.

mit Freundlichen Grüßen (with Friendly Greetings),

     Jan

Jan Peters

[#2]

Can you provide more information? A screenshot would help. The exact title of the page would also be informative.

Did you already install CDH (which is distinct from installing CM)? Did you install CDH using Packages or Parcels?

Thanks,
Darren

[#3 · Accepted solution]

Hi Darren,

Thank you for getting back to me; seems I managed to work around this issue and get the cluster going so I'm good for now on this.

mit Freundlichen Grüßen (with Friendly Greetings),

     Jan

Jan Peters

[#4]

Jan,

I got exactly the same problem when installing 5.4.2. How did you work around with the issue? Could you please share?

Thanks,

KC

[#5]

Thanks for your note & question; This was several weeks ago and I didn't take extensive notes...  I seem to remember abandoning the session at that point and circled back a day or two later only to find that Cloudera Manager had successrully installed.  At that point, i was able to add nodes and servives individually which resulted in a working cluster for our lab...  apologies for the lack of detail here but believe you'll have enough direction to hack your way through this.

mit Freundlichen Grüßen (with Friendly Greetings),

     Jan

[#6]

Please let us know how you fixed this Jan
Thanks in advance

Regards,
Ripunjay Godhani

[#7]

Hello,

In order to debug this further we'll need to know what is calling into the version string check.  The message you see, "Cannot have empty version string segment" is coming from a part of code that is called from various classes.

Please look at your /var/log/cloudera-scm-server/cloudera-scm-server.log and see if there is a "Cannot have empty version string segment" message and a stack trace associated with it.  If so, please include the full stack trace and error.

Based on the code, I am not sure if we will actually get a stack, but I'm hoping!

- Ben

[#8]

KC, is the cluster otherwise ok? Please provide a screenshot of the entire browser window like Darren asked, this will help us narrow down the source of the popup

[#9]

Hi support 

I have the same issue  like below  ,please help!

[#10]

What version of Cloudera Manager are you running?

[#11]

Cloudera Express 5.4.1

[#12]

I am also getting exactly same error . Plase advise how to fix it ? or we can ignore ?

error is : cannot have empty version string segment at end of installation 

Regards,

Ripunjay Godhani

[#13]

Hello. Some progress?
I'm having the same problem. Uninstall and re-installed but now I see the installer cloudera manager.
Re-installed linux and I still happening the same.
Did you find anything?
Sorry for my English, I'm Spanish

Thanks

[#14]

Hi guys,

I ha ve the same error and this is what I am getting in the log file

2016-10-13 11:33:37,855 ERROR 1887093390@scm-web-53:com.cloudera.server.web.common.JsonResponse: JsonResponse created with throwable:
java.lang.IllegalArgumentException: Cannot have empty version string segment
        at com.google.common.base.Preconditions.checkArgument(Preconditions.java:92)
        at com.cloudera.cmf.version.VersionString$1.apply(VersionString.java:30)
        at com.cloudera.cmf.version.VersionString$1.apply(VersionString.java:27)
        at com.google.common.collect.Lists$TransformingRandomAccessList.get(Lists.java:575)
        at java.util.AbstractList$Itr.next(AbstractList.java:358)
        at java.util.AbstractCollection.toArray(AbstractCollection.java:141)
        at com.google.common.collect.ImmutableList.copyFromCollection(ImmutableList.java:314)
        at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:253)
        at com.cloudera.cmf.version.VersionString.<init>(VersionString.java:83)
        at com.cloudera.cmf.version.VersionString.of(VersionString.java:61)
        at com.cloudera.cmf.version.Release.parse(Release.java:184)
        at com.cloudera.server.web.cmf.ExpressWizardHostsController.createClusterWhenNecessary(ExpressWizardHostsController.java:355)
        at com.cloudera.server.web.cmf.ExpressWizardHostsController$$FastClassByCGLIB$$545e37e1.invoke(<generated>)
        at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
        at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:688)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:621)
        at com.cloudera.server.web.cmf.ExpressWizardHostsController$$EnhancerByCGLIB$$7134e62a.createClusterWhenNecessary(<generated>)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:176)
        at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.invokeHandlerMethod(AnnotationMethodHandlerAdapter.java:436)
        at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.handle(AnnotationMethodHandlerAdapter.java:424)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:669)
        at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:585)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1221)
        at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78)
        at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
        at com.jamonapi.http.JAMonServletFilter.doFilter(JAMonServletFilter.java:48)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
        at com.cloudera.enterprise.JavaMelodyFacade$MonitoringFilter.doFilter(JavaMelodyFacade.java:109)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:146)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:125)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
        at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
        at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
        at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
        at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:767)
        at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.handler.StatisticsHandler.handle(StatisticsHandler.java:53)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.Server.handle(Server.java:326)
        at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
        at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945)
        at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
        at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
        at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
        at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
        at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)

[#15]

I found a jira that was entered for CM5.7.0 release.  This was the reason given for the error for that installation:

We have a mismatch between null and undefined.

One of the steps detected having multiple versions of CDH and returned null.

Later on we only check against undefined.

This problem has been fixed in CM5.7.0.  If you can upgrade CM to 5.7.0 you should not see it.

A note also said that logging out of CM and back in seemed to fix the problem, that could be how the other older entries got fixed last year.

Tina

[#16]

Hi My issue was solved by updating the SUSE 11SP4. Installed the updates as the os was in initial state.Erro rwas gone after that.

[#17]

I am also getting this same error when installing 5.3.4 packages. 

It says this has been solved but I see no solution.

Thanks! 

[#18]

I too experienced this same error. Identical dialogs to the ones the OP posted. Was attempting to install 5.3.4 on CentOS 6.7.

[#19]

Just wanted to add that I was able to work around the issue by uinstalling CM and re-installing it:

$ /usr/share/cmf/uninstall-cloudera-manager.sh