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How to obtain the license key file and authentication credentials

New Contributor

Hi, 

 

I am trying to download any version of CDH. As noted on the download page I must include a valid username and password associated with an active Cloudera subscription.

 

Now, I am sure, that my company is a Cloudera Partner, so how do I know which of my colleagues has received the license key file? We are a big company so I am not sure where to start from the inside. Is this information available on the website?

 

Thanks,

Cisco

1 ACCEPTED SOLUTION

Cloudera Employee

In short, a user who is part of an account that has a Cloudera subscription should open a non-technical support case on the my.cloudera.com portal to request the credentials to download.

 

Best,

Alex

View solution in original post

2 REPLIES 2

Cloudera Employee

Hello Cisco,

Can you please privately message me and include your email address that is registered on MyCloudera? I'll then have a better idea on how to proceed. Thank you.

Best,

Alex

Cloudera Employee

In short, a user who is part of an account that has a Cloudera subscription should open a non-technical support case on the my.cloudera.com portal to request the credentials to download.

 

Best,

Alex

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