Member since
06-25-2014
60
Posts
10
Kudos Received
5
Solutions
My Accepted Solutions
Title | Views | Posted |
---|---|---|
3732 | 07-10-2021 07:57 AM | |
2245 | 03-03-2020 09:57 AM | |
1481 | 12-30-2019 05:19 AM | |
11335 | 01-19-2018 06:52 PM | |
6801 | 05-19-2015 06:08 AM |
07-10-2021
07:57 AM
1 Kudo
In short, a user who is part of an account that has a Cloudera subscription should open a non-technical support case on the my.cloudera.com portal to request the credentials to download. Best, Alex
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07-10-2021
04:41 AM
1 Kudo
Hello Cisco, Can you please privately message me and include your email address that is registered on MyCloudera? I'll then have a better idea on how to proceed. Thank you. Best, Alex
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10-19-2020
06:40 AM
1 Kudo
The CDP Upgrade Advisor is a utility available on MyCLoudera for Cloudera customers. This tool performs an evaluation of diagnostic data to determine the CDP readiness of your CDH or HDP cluster environment.
Running the upgrade advisor against the cluster in question is one of your first steps to adopting CDP, followed by an in-depth conversation with your Cloudera account team to review the specific results. This utility raises awareness of clusters that may present risks during an upgrade to CDP due to, for example, an unsupported of the operating system currently in use.
The upgrade advisor utility is focused on the environment and platform in use but doesn’t take into consideration use-cases, the actual cluster data, or workflows in use. Analysis of these critical areas occurs as part of your CDP Journey Workshop with your Cloudera account team and Professional Services.
To run the Upgrade Advisor:
Click Upgrade Path once logged in to https://my.cloudera.com to begin the evaluation based on your diagnostic data
The first thing you’ll see is a list of your active assets (CDH, DataFlow, HDP, Key Trustee, and CDP assets). The upgrade advisor is available only for CDH and HDP environments.
Click the respective CDP Upgrade Advisor link on the right-hand side of a CDH or HDP asset to obtain the evaluation results
The Upgrade Advisor determines a recommended upgrade path for the asset in question. You may see a recommendation to upgrade to CDP Data Center (Private Cloud Base), Public Cloud, or not to upgrade at this time due to the environmental failures identified.
Beneath the recommendations are details of the cluster asset being evaluated along with contact details for your Cloudera account team.
The Evaluation Details section includes the results of the validation checks being performed against your diagnostic data. This includes risks and recommendations such as a particular service or version of 3rd party software that will not be supported after an upgrade to CDP. Each category of the evaluation details also features icons that will take you to the relevant CDP documentation.
You can view a video (recommended) about the Upgrade Advisor here.
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03-03-2020
05:41 PM
This issue has been remedied. For anyone following along experiencing the same problem, the best possible path forward in order to have this type of account association problem fixed is to have one of your colleagues (with working access to the correct account) file a non-technical case in the MyCloudera Portal. The case will be accepted and the account association for the "broken" user will be fixed. Thank you kindly. Best, Alex
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03-03-2020
09:57 AM
Hi Rajan, thank you for reaching out to Cloudera. Please privately message me with your email address along with the company to which you should be aligned. Any questions or concerns please let me know. Best, Alex
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12-30-2019
05:19 AM
I can confirm that the "company" information cannot be changed by the user on MyCloudera. Please ping me offline and I'll be happy to assist: alavoie@cloudera.com. Thank you kindly.
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01-22-2018
09:57 AM
Hi Michael, Based on what I see in the script/code, it's the presence of inet6 in the ifconfig output, which is included in the diagnostic bundle. If inet6 is present and in use, I believe that's the basis for the alert that was issued. Best, Alex
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01-19-2018
06:52 PM
Hi @mjarnold, I can comment on this on behalf of Ben. The docs received a minor improvement that advises the OS vendor to be contacted for complete information or any necessary assistance regarding disabling ipv6: Networking Protocols Support CDH requires IPv4. IPv6 is not supported and must be disabled. Note: Contact your OS vendor for help disabling IPv6. This was the resulting improvement in the docs stemming from the jira I filed after we first spoke about this issue. I know this isn’t much of a change, but we felt it was the most sound advice we could provide on the next-steps necessary. If you have any feedback please do let us know. We sincerely appreciate your long-running excellent partnership here with us in Cloudera Support. Best, Alex
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