Support Questions

Report Inappropriate Content · ‎04-23-2018

I have the "restart required" around Atlas after installing the ambari metrics service. When I click restart, the SandBox fails to "Restart all components for Atlas", and then the error is Restart Atlas Metadata Server

The log file is as follows

atlas-fail.txt

Shelton · ‎04-24-2018

@Victor Hely

Your Atlas is in maintenance mode !! Can you go to the Ambari UI see attached screenshot Turn Off Maintenance mode and restart Atlas ensure Hbase is running all should work.
If all works remember to accept the answer so others can also use it to resolve similar issue

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Report Inappropriate Content · ‎04-24-2018

@Geoffrey Shelton Okot

and here is the operaiton

Report Inappropriate Content · ‎04-24-2018

@Geoffrey Shelton Okot Hi ! I solved the issue by stopping atlas from the command line and starting it again from the ambari ui.

I used the following code. On the other hand, is it recommended to turn off all the maintenance or keep it on ?

su $ATLAS_USER
python /usr/hdp/current/atlas-server/bin/atlas_stop.py

Yashfork · ‎08-06-2020

@144675 Hi! When I'm trying to stop Atlas service from command line:

python /usr/hdp/current/atlas-server/bin/atlas_stop.py

I'm getting below error: No process ID file found. Server not running?

Although Atlas is in running state.

Any help would be appreciated!!

pranoy · ‎02-13-2023

did you solve it?

I'm having the same issue