SmartSense install fails with 500 status on Kerberized cluster

[#1]

During the install of SmartSense we are getting the following errors:

500 status code received on GET method for API: /api/v1/clusters/test/services?ServiceInfo/state=INSTALLED&ServiceInfo/service_name.in(SMARTSENSE)&params/run_smoke_test=true&params/reconfigure_client=false

Error message: org.apache.ambari.server.controller.spi.SystemException: An internal system exception occurred: Invalid transition for service, clusterName=test, clusterId=2, serviceName=SMARTSENSE, currentDesiredState=INIT, newDesiredState=STARTED

{ "status" : 500, "message" : "org.apache.ambari.server.controller.spi.SystemException: An internal system exception occurred: Invalid 'kdc_type' value: Existing MIT KDC" }

[#2]

whats your Ambari version? This might be an Ambari 2.1.2 issue, my Ranger installation just failed with the same error

[#3]

Yes. This is Ambari 2.1.2 on HDP 2.3.2

[#4]

Which kerberos wizard option did you use MIT, AD, or Manual?

[#5 · Accepted solution]

I am getting the same or at least similar error after my Ranger installation. It looks like a bug in Ambari 2.1.2, be careful your installation might have messed up the "kdc_type" (go to <ambari_host>/api/v1/clusters/<clustername> search for kdc_type. If the value is something like "Existing MIT KDC", than you probably have to change it back to avoid any further issues)

Update: I discussed this problem with support and we came to the conclusion that this was a weird hick-up that coincidentally happened at the same time on our two clusters. I was not able to reproduce this issue and it seems like this issue did not come up somewhere else. If you still have the logs, please open a support case and forward them to support/engineering.

[#6]

@jeff@hortonworks.com @mahadev@hortonworks.com

[#7]

thanks @Neeraj I will open a support ticket as well

[#8]

Is there an api command for changing the kdc_type?

[#9]

Checkout my answer in this post => http://community.hortonworks.com/questions/2421/ambari-append-to-env-templates-eg-hadoop-env-clean.h...

Let me know if you have any questions 🙂

[#10]

@Jonas Straub Nice!