Created 06-01-2026 10:15 AM
I just finished installing a new cluster but failed to start the zookeeper service. Each instance started but had the "bad health" flag. The zookeeper log on node 3 showed this error repeatedly.
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Cannot open channel to 1 at election address node1/61.62.63.1:4181
java.net.ConnectException: Connection refused
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On node 3, the connection to node 1 zookeeper port showed no issue.
$ nc -zv node1 4181
Ncat: Version 7.92 ( https://nmap.org/ncat )
Ncat: Connected to 61.62.63.1:4181.
Ncat: 0 bytes sent, 0 bytes received in 0.01 seconds.
On node1, the zookeeper port is open too
$ ss -tulnp | grep 4181
tcp LISTEN 0 50 61.62.63.1:4181 0.0.0.0:*
The private cloud base cluster is 7.1.9 sp1.
Thank you.
Regards,
Created 06-02-2026 10:40 AM
Cloudera Support helped me resolved this issue.
Created 06-01-2026 02:54 PM
@Seaport Hello team @pajoshi @shubham_sharma
Do you have any insights here? Thanks!
Regards,
Diana Torres,Created 06-02-2026 12:38 AM
Hello @Seaport ,
Can you check if the reverse DNS lookup is working fine from each zookeeper host. Also worth checking the zoo.cfg file under the latest /var/run/cloudera-scm-agent/process/ xxxx-zookeeper-server/ directory to check how the servers and ports are configured.
Created 06-02-2026 10:40 AM
Cloudera Support helped me resolved this issue.