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navencrypt MASTER passphrase reset

New Contributor

Hi Team,

    We had lost the master passphrase for one of the navencrypt server. Can you help us on resetting the master passphrase to new one.

Thanks,

Ashok

1 ACCEPTED SOLUTION

Super Collaborator

Hello @ashokaakula 

 

As per [1], the Master Password isn't recoverable in the event of the same being lost. As such, We shall request your Team to engage Cloudera Support, if your Team have lost the same without further delay. 

 

Regards, Smarak

 

[1] https://docs.cloudera.com/documentation/enterprise/6/6.3/topics/navigator_encrypt_register.html#conc...

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1 REPLY 1

Super Collaborator

Hello @ashokaakula 

 

As per [1], the Master Password isn't recoverable in the event of the same being lost. As such, We shall request your Team to engage Cloudera Support, if your Team have lost the same without further delay. 

 

Regards, Smarak

 

[1] https://docs.cloudera.com/documentation/enterprise/6/6.3/topics/navigator_encrypt_register.html#conc...