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Certification cloudera - incorrect evaluation -

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Good morning, 


on the date 18/12/2020 I did the certification Cloudera CCA159. I completed all questions and made sure the exercise were as clean as they could be. However today I receive the results and it seems I failed. 

 

The problem, though, is in the evaluation. According to the automatic system, 3 exercises were failed because of "Incorrect solution SQL" (meaning: An SQL file was found, but it did not generate any output when run. This could include a lack of database references for the tables). However during the exam, I did run the file (using the command "hive -f file_name.sql") and worked fine with no error, the tables were created in the correct database (checked), with the correct name (checked) and there were data inside (checked). We can discuss if the code were correct (I assume yes, but open to be challenged) but an output is created for sure. 

 

I am currently blocked in the surreal situation that I know I am right but cannot prove it. I did the following: 

  • call the call center (but Cloudera do not talk about the certification)
  • sent an email (but Coudera assume itself to be always right, therefore I cannot challenge the result & do not provide any reasons why the exam failed)
  • asked for the video registration of my exam to then show that the code was indeed producing something (and Cloudera stopped replying to my email)

So far, I had no luck.  Is a bit pointless to do the exam if then you can fail because of an error on Cloudera side and I still do not know the cause of my failed exam. My question for the community is: 

  • did it ever happen to you? 
  • what did you do? 
  • how can i proceed further in your opinion?

Thank you for your support & have a lovely day

Riccardo

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