Hi @yasminela  Apologies for the temporary unavailability of the HDP Sandbox. The problem appears to have been fully resolved prior to ‎01-17-2020 and the HDP Sandbox should be available to all for downloading. Let us know if you find that is not the case for you.   Bill     ... View more

@ask_bill_brooks thank you so much for your response. the original problem is indeed solved but the error I face while downloading still exists despite the fact that I switched to different computers. internet connections. but it seems that the server restricts or the link, while downloading, stops responding. ... View more