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Why have you made it so difficult to post?

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Explorer

Why is it so difficult to vreate a new post. This was the only page that allowed me to post. Why is that? 

3 REPLIES 3

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Community Manager

Thank you for asking @borisgersh. We have an article about navigating the community we created a while back but perhaps further detail on how to post would be helpful here. 

 

Here are the ways to create a new post:

 

  • Questions can be posted in a couple of few ways.
    • The easiest is surfaced at the top of all pages in the navigation header where a "Ask a question" button has been placed on the right. This will bring members directly to the page to create a question in the support questions board. 
      Ask a question.png
    • Another way to post is also via the contribute option in the navigation header. 
      Contribute.png
    • You can also post directly from each board, just above the content on the left, where you have the appropriate permissions.
      Questions:
      Screen Shot 2020-07-21 at 9.16.13 AM.png
      Articles or Repos:
      Screen Shot 2020-07-21 at 9.18.23 AM.png


I hope this helps.

 

 


Keep the questions coming,

Cy Jervis | Senior Manager, Knowledge Programs

if (helpful) { mark_as_solution(); } | if (appreciated) { give_kudos(); }

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Explorer

Unfortunately your response was not all that helpful. Why you might ask?

 

Well, all those buttons saying “Start a topic”| “Create an article”| “PRESS ME” don’t exist half the time!

 

If those buttons were there whilst I was trying to post do you think I would have posted in this random part of the forum?

 

Are you aware just how rubbish this site is? 

 

I hope my feedback is of help to you.

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Community Manager

Thank you for the additional information @borisgersh. Can you provide the urls to pages you are trying to post to but cannot so I can investigate?


Keep the questions coming,

Cy Jervis | Senior Manager, Knowledge Programs

if (helpful) { mark_as_solution(); } | if (appreciated) { give_kudos(); }